At Affan Maju Garage (AM Garage), we value the privacy and security of our customers' personal data. This Privacy Policy outlines how we collect, use, and protect the information provided by our customers in compliance with applicable data protection laws. By engaging with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from our customers:
- Personal Identification Information: Name, address, email, phone number, and identification numbers.
- Vehicle Information: Vehicle registration number (Plate No.), make, model, year, and service history.
- Payment Information: Bank account details, transaction records, and other financial data necessary for payment processing.
- Communications: Records of your communications with us, including service requests, feedback, and complaints.
2. How We Use Your Information
We use the personal data collected to:
- Provide, operate, and maintain our automotive services, including booking, repairs, and maintenance.
- Process payments and provide receipts or invoices.
- Communicate with customers regarding service updates, inquiries, or any other relevant information.
- Improve our services based on customer feedback and preferences.
- Ensure compliance with legal obligations, such as tax and regulatory requirements.
3. Data Sharing and Disclosure
We do not share personal information with third parties unless:
- It is necessary to provide our services (e.g., sharing information with payment processors or service providers).
- We are required to do so by law or legal process.
- We have obtained your explicit consent for specific purposes.
4. Data Security
We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage, encryption of sensitive information, and access control measures for our staff.
5. Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your personal data is no longer needed, we will securely dispose of it.
6. Your Rights
As a customer, you have the following rights regarding your personal information:
- The right to access and request a copy of your personal data.
- The right to correct any inaccuracies in your personal data.
- The right to withdraw consent to the use of your data, where applicable.
- The right to request the deletion of your data, subject to legal requirements.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated to our customers through appropriate channels.
8. Contact Us
For any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at:
Affan Maju Garage (AM Garage)
No.Lot pt 14120 Jalan Kampung Kemensah Jeram Ulu Kelang, Ampang, Malaysia
Phone: 018-235 2936
Email: hello.amgarage@gmail.com
Website: catkereta.com
WhatsApp: http://Wassap.my/60182352936/ketukcat
By engaging with our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.